When you have the utility open you should see something that looks similar to this (with your own programs in it obviously!): When you start the utility, if you are greeted by an error message (usually only on Windows 8.1 machines) then simply run the utility as an administrator by right clicking on the utility and pressing “Run as Administrator” – this should then load the utility successfully.
WINDOWS INSTALLER CLEANUP UTILITY INSTALL
If you are using Windows 8.1 then you should be able to find it by using your search charm and searching for the term “Windows Install Cleanup”. Depending on the operating system you are using, you should find the tool under Start > Programs > Windows Install Cleanup Tool. You should simply follow all the defaults on the installation wizard: Once you have the zip file, extract it using a tool like 7-Zip or the built in Windows zip function and then run the file “msicuu2.exe” to install the tool onto your affected machine. So how does it work?įirst of all, you need to download the tool itself which you can get from our Downloads microsite by clicking the button below: Downloadĭownload Windows Cleanup Tool Instructions This means that it will remove all traces of the offending software and allow you to progress with your new installation. This is an excellent tool which will attempt to remove corrupt software installations and also remove the references from your installation database. There is a very old Microsoft tool that is no longer supported or provided by them called Windows Install Cleanup.
So, what can you do to try and fix the software that is causing the problem? There are a large range of software products that will not allow you to install if a previous piece of software is still on the machine, for example, trying to install a new anti-virus program when your old one is still on your machine or in a corrupt state. If you are having problems uninstalling a piece of software that has become corrupt then it can be an absolute nightmare to get it uninstalled from your machine fully.
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